1. Select products you want. Add to Cart!
2. Fill in billing information
3. Confirm your order
4. Prepare for delivery
5. Leave us your feedback and reviews!

Upon successful payment, you will receive an Order Confirmation in the email that you’ve entered.

There is no minimum spend however free delivery is available for orders above $88. Orders below this amount are charged at a flat $15 rate.

Please reach out to us at contactus@delibox.sg or contact our customer service hotline at 96972871. We will assist you with your order.

We will notify you on the date of delivery and approximately 1 hour before delivery. Should there be no one home, we will drop you a call to ask for permission to leave the parcel outside your house. If there is no response, we will be taking back the items and a re-delivery fee of $15 will have to be charged.

Yes you can. Simply contact us the day before delivery and we will re-arrange for you.

Do check your goods on the same day and let us know if there are any issues on the same day so we can help to rectify.

We have a wide range of halal certified products for you. Shop here.

Upon receiving your items, it is highly advisable to keep the chilled items in the chiller compartment and frozen items in the freezer compartment. For other storage directions, you may contact us here.

Yes there could be some variations. However, we assure you of the quality of the product that you will be receiving.

You may contact us here or whatsapp +65 96972871 for a faster response.

We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. We also support digital wallets like Apple Pay, Google Pay, and Shop Pay for a seamless checkout experience.

Yes, your security is our top priority. Our store uses Shopify's secure payment gateway, which encrypts your payment information using industry-standard SSL encryption. Your credit card details are never stored on our servers and remain completely secure during and after transactions.

You will be charged as soon as your order is confirmed. A payment authorization will occur instantly, and you will receive a confirmation email once the payment has been successfully processed.

To update your billing information, log into your customer account on our website, navigate to the "Billing Information" section, and follow the prompts to edit your details. If you need further assistance, feel free to contact our support team.

Products with variable weight stated are charged on the high side on our platform. We will do a refund for any huge weight difference back to you.

Unfortunately, we are unable to take back products that are in good condition once received as product safety and quality may be compromised. Rest assured we will ensure product is in good condition prior to delivery.

We will contact you via call or SMS or Whatsapp if the item(s) you ordered is out stock and will provide you with a voucher to be use for your next order.

The refund lead-time varies from bank to bank. Please check with the bank for more details.

Your details are saved so you do not need to enter your contact and delivery information again. You will also be able to see your order history to make subsequent orders and changes to any standing order easily.

We will be adding more features along the way as we grow and members will surely be taken care off with lots of discounts!